Course Description

With changing workforces, multiple career moves and delayed retirements, today’s leaders face many challenges in meeting the needs of their employees.  In this course you will gain an understanding of the values and characteristics of the multigenerational workforce which provides insights into their motivations, priorities and expectations. You will learn how to use these insights to become an effective leader in your organization.  In order to retain your best employees and keep the organization effective, it is important to foster a workplace culture where everyone achieves their full potential.

Learner Outcomes

Upon completion of this course, learners will be better able to:

  • Identify and compare the four working generations
  • Describe the personal characteristics of each generation
  • Describe the work values of each generation
  • Identify the generation gaps
  • Apply effective techniques to manage (bridge) the generation gaps
  • Understand the importance of bridging the generation gaps
  • Evaluate their personal learning styles
  • Understand how to effectively adjust their management style for each generation
  • Understand how to attract and retain employees from each generation
  • Identify how to assist employees in working effectively within a multi-generational workforce
  • Value the contributions of a multi-generational workplace

Applies Towards the Following Certificates


Be the first to know when this course is available!

Unfortunately, this course is currently not open for enrollment or is in the process of being rescheduled. Join Our Interest List below to be notified via email when the course is next available for registration.


Camosun College is located in beautiful Victoria, British Columbia with campuses on the Traditional Territories
of the Lekwungen and WSÁNEĆ peoples. We acknowledge their welcome and graciousness to the students who seek knowledge here.

Required fields are indicated by .