Course Description

Course Description: 

Improve skills, learn new processes, and discover ways to make your work more efficient.  Designed specifically for administrative workers working in Indigenous settings, this micro-credential will teach you to create, edit, share, and collaborate on a variety of administrative documents.  You’ll build a strong file management foundation; improve your skills with Word, Excel, Publisher, and Outlook; and learn effective communication strategies for a busy office environment.  At the close of the course, you’ll put your skills together in a capstone project that integrates the skills you’ve learned throughout the course.  All projects are based on real-world examples from the administrative offices of local Nations, Indigenous educational institutions, and businesses.   


Modules in this program will include: 

  • File Management  

  • Document Design  

  • Publishing  

  • Spreadsheets  

  • Effective Communication Skills 

  • Electronic Communications  

  • Integrating Systems  


The course will end with a celebration of knowledge. 

Learner Outcomes


Upon completion of this micro-credential, learners will be better able to: 

  • Navigate local, network, and cloud file structures 

  • Create short and long MS Word documents that incorporate styles, images, and tables 

  • Create an MS Publisher document that incorporates text and images 

  • Save and share files in multiple formats 

  • Use formulas and functions, create charts, and build spreadsheets in MS Excel 

  • Use technologies and communication strategies to ensure clear and professional communication 

  • Integrate office etiquette and Indigenous protocols into the workplace 

  • Identify and employ a variety of techniques and technologies to increase efficiency in workplace administration. 



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Unfortunately, this course is currently not open for enrollment or is in the process of being rescheduled. Join Our Interest List below to be notified via email when the course is next available for registration.


We are especially grateful to live, work, and play on the traditional territories of the Lekwungen (Songhees, Esquimalt), Malahat, Pacheedaht, Scia'new, T'Sou-ke, and WSÁNEĆ (Pauquachin, Tsartlip, Tsawout, Tseycum) peoples. We acknowledge their welcome and graciousness to the students who seek knowledge here.

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