MCRO 101V - Indigenous Workplace Administration Micro-Credential

Course Description

Receive up to $3,500 in tuition support towards this course!

Seats in this course may be partially or fully covered by the StrongerBC future skills grant for eligible learners. Learn more and check your eligibility here.

Improve skills, learn new processes, and discover ways to make your work more efficient. Designed specifically for administrative workers working in Indigenous settings, this Micro-Credential will teach you to create, edit, share, and collaborate on a variety of administrative documents. You will build a strong file management foundation; improve your skills with Word, Excel, Publisher, and Outlook; and learn effective communication strategies for a busy office environment. At the close of the Micro-Credential, you will put your skills together in a capstone project that integrates the skills you have learned throughout the course. All projects are based on real-world examples from the administrative offices of local Nations, Indigenous educational institutions, and businesses.

Course Outline

Modules in this program will include:

• File Management

• Document Design

• Publishing

• Spreadsheets

• Effective Communication Skills

• Electronic Communications

• Integrating Systems

The course will end with a celebration of knowledge.

Learner Outcomes

Upon completion of this Micro-Credential, learners will be better able to:

• Navigate local, network, and cloud file structures 

• Create short and long MS Word documents that incorporate styles, images, and tables 

• Create an MS Publisher document that incorporates text and images 

• Save and share files in multiple formats 

• Use formulas and functions, create charts, and build spreadsheets in MS Excel 

• Use technologies and communication strategies to ensure clear and professional communication 

• Integrate office etiquette and Indigenous protocols into the workplace 

• Identify and employ a variety of techniques and technologies to increase efficiency in workplace administration. 

Supported by the Province of British Columbia