Course Description

Decrease stress and anxiety – learn how to use Outlook as a communication hub and program manager. Discover tools for tracking, managing, and organizing content in Email, Calendar, Contacts and Tasks. Merge email with databases to automate personalized emails. Archive effectively without fear of losing your data. Briefly look at integration/synching with Teams or Planner.

Learner Outcomes

•     Control and decrease Email

  • Best practices of delivery
  • Voting buttons/polls
  • Receipts - track
  • Signatures
  • Forms
  • Rules
  • Categories
  • Alerts/Reminders

•     Contacts and Address book

  • Create
  • Use digital business cards
  • Create groups

•     Control Calendar

  • Generate Appointment and Meeting Requests
  • Share and integrate calendars

•     Tasks

  • Create Tasks
  • Assign Tasks

•     Archive

  • Compress and retain old email for posterity via Outlook, PDF files or OneNote

•     Teams/Planner – online overview

Applies Towards the Following Certificates


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We are especially grateful to live, work, and play on the traditional territories of the Lekwungen (Songhees, Esquimalt), Malahat, Pacheedaht, Scia'new, T'Sou-ke, and WSÁNEĆ (Pauquachin, Tsartlip, Tsawout, Tseycum) peoples. We acknowledge their welcome and graciousness to the students who seek knowledge here.

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