Course Description

Organizations seek qualified business analysts to help enable change by defining business needs and recommending solutions that deliver real business value. In this course, students will explore the role of today’s business analyst by applying industry recognized skills, techniques and methods. Students will discover how to analyze a business situation, set business goals and objectives, elicit a variety of business analysis information including un-stated and implied requirements, choose the appropriate modeling techniques, and evaluate the benefits and value realized by a solution.

Learner Outcomes

Upon successful completion of this course a student will be able to:

  • define and explain the role and required skill set of today’s business analysis professional
  • explain the characteristics of business, stakeholder, solution, transition and evaluation (benefits realization) requirements and business rules, and why they are important
  • recognize tasks, techniques and best practices of business analysis in accordance with industry standards like the Business Analysis Body of Knowledge® (BABOK® Guide) Version 3, and the Project Management Institute’s (PMI) Business Analysis for Practitioners: A Practice Guide
  • explain at a high level the activities and deliverables associated with business analysis work on any change initiative


This course is offered as part of the Business Analysis Extension Certificate Program at Mount Royal University.

Applies Towards the Following Certificates


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We are especially grateful to live, work, and play on the traditional territories of the Lekwungen (Songhees, Esquimalt), Malahat, Pacheedaht, Scia'new, T'Sou-ke, and WSÁNEĆ (Pauquachin, Tsartlip, Tsawout, Tseycum) peoples. We acknowledge their welcome and graciousness to the students who seek knowledge here.

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