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Course Description

Business analysis models are visual representations of requirements and designs that convey a lot of information in a concise and understandable manner. Collaborative elicitation uses these models to provide a framework for asking the right questions, and for analyzing and validating the results with stakeholders. Different stakeholders have different perspectives about the requirements, and by using a combination of visual models, business analysts can help to discover and consolidate those perspectives. In this course participants will explore techniques and practices for identifying and understanding the stakeholder requirements that define the solution scope, and for eliciting and describing the requirements.

Learner Outcomes

Upon successful completion of this course a student will be able to:
 
  • identify tasks and techniques that support requirements elicitation and analysis
  • apply a combination of visual models to elicit and model stakeholder and solution requirements, and ensure alignment of those requirements with the business need
  • define the solution scope to meet a business need, including stakeholder requirements, business processes and business capabilities
  • develop a Use Case diagram and a Context diagram used to identify, clarify, specify and organize requirements
  • define different types of business rules and create a business rules decision table
  • identify and model nonfunctional quality-of-service requirements (those that cannot be categorized in any other way)

Notes

This course is offered as part of the Business Analysis Extension Certificate Program at Mount Royal University.

Interactive Zoom Sessions 

Live interactive Zoom sessions serve as a dynamic platform that breathes life into the course content. In these sessions, you will actively interact with the instructor, fellow participants, and the course material. Active participation in these real-time sessions not only refines students' comprehension of the weekly topic but also cultivates critical thinking and collaborative problem-solving skills, which can be directly applied to professional practice.

Technology requirements:

  • Laptop or Desktop Computer, you need to be able to watch videos during class, open PDF files, and chat with other learners 
  • Access to the Internet. 
  • A webcam and a headset, microphone, or speakers for your computer will be required. 

Required Textbook 
This following textbook is a required reference for this course.

International Institute of Business Analysis. (2015). A Guide to the Business Analysis Body of Knowledge: BABOK Guide (version 3.0). Toronto: Ontario: International Institute of Business Analysis. 

This textbook is a reference for all Business Analysis courses and is a requirement for all students who intend to complete the certificate. A pdf copy of the textbook is available through the International Institute of Business Analysis (IIBA®) website.

Applies Towards the Following Certificates

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